About The Event
Customer Intelligence for Banking helps retail banks transition from product-centric to customer- centric enterprises, while running leaner and smarter. CI for banking enables retail banks to create exceptional customer experiences that drive differentiation, loyalty and growth.
Banking Customer Intelligence: Seeing Your Customers With New Eyes
“Customer Intelligence is the new marketing”.
“Customer intelligence” will be the most important predictor of revenue growth and profitability”
The Appetite for customer Intelligence is growing
“Customer Intelligence Market – Expected to Reach $4.892 Million By 2020”
Customer Intelligence Market Growth of 20.4% CAGR by 2020
AI is trasforming the way that banks engage with their customers.
“Artificial intelligence can be successfully employed to provide an intelligent, convenient and informed customer experience”
World’s First Customer intelligence for Banking summit
Meet us in Amsterdam and Learn How Banking on customer intelligence.
Head of Customer Intelligence
Head of Customer Insight
Global Customer Intelligence Manager
Customer Intelligence Expert
Director Customer Intelligence & CRM
Director, Customer Insights & Needs
Planning and Analytics Director
Manager Business Intelligence
Sr. Customer Experience Manager
Manager Data Science
KEY TOPICS TO BE DISCUSSED
Customer Intelligence Industry Overview.
Purpose of Customer Intelligence in Banking.
Is Customer Intelligence the Key growth in Banking?
How a deeper Customer Intelligence helps to drives revenue and sales.
How a Chabot and AI Can Transform the Banking Experience.
How banks and their customers can benefit from artificial intelligence.
Manager Data Analytics | Data Analyst
Nieske Van Woerden
Product Owner Customer Insights Engine
CRM- Head of Data Analytics | Head of Data Science
Moneta Money Bank.
Customer Journey Expert and online Search Specialist
Customer Insights Analyst
Jeroen van Deurzen
Founder & Partner
The Experience Professionals
Insights on customer intelligence
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